| Card brand | UnionPay |
| Type | International |
| Validity | 4 years |
| Currency | MNT |
| Account opening | Free |
| Minimum account balance | 0 MNT |
| Card issuance fee | MNT 150,000 |
| Account maintenance fee | Free |
| Daily cash withdrawal limit | Not supported (cannot be used at ATM) |
| Daily non‑cash transaction limit | MNT 1,000,000 |
| Contactless consecutive transaction limit | MNT 500,000 |
| Contactless limit note | If the limit is reached, transactions can be continued by selecting “Reset Contactless Limit” via egolomt.mn |
| Balance enquiry | Not supported (cannot be used at ATM) |
| Cash withdrawal | Not supported (cannot be used at ATM) |
| Transfer to foreign financial institutions | 1.5% (minimum MNT 3,000) |
| PIN code issuance | Free via Internet banking or Smart banking |
| Card replacement | MNT 150,000 |
| Urgent card issuance fee | MNT 10,000 |
For Card Replacement
If ordered at a branch:
• Ulaanbaatar branches: within 2 business days.
• Local branches: within 5–10 business days.
With delivery:
• Ulaanbaatar: delivery to your address within 2–5 business days.
• Local areas: delivery to your address within 5–10 business days.
Yes. Urgent card issuance can be requested on business days from 09:00–16:00 through:
• Internet Banking: www.egolomt.mn
• Golomt Bank mobile application
• cards.golomtbank.com website
• Any nearby Golomt Bank branch
Note: The card will be printed 1 hour after submitting the request. Please collect the card by visiting the Sansar Business Center branch with your national ID card or foreign passport. Urgent card issuance is not available in local areas.
If you forget your PIN code, log in to the Golomt Bank mobile app or www.egolomt.mn, go to SERVICES → CARD, select the card, and click “Change Card PIN Code.” A one time verification code will be sent to your registered phone number or email. After verification, a new PIN code will be automatically generated and displayed.
Log in to www.egolomt.mn, go to CARD → CARD LIST, select the card, and click “Unblock Card PIN.” If you do not manually unblock it, the PIN block will be automatically removed after 24 hours.
Immediately contact the Customer Service Center at 1800 1646 or send a request to mail@golomtbank.com to block the card. You can also deactivate the card via www.egolomt.mn or the Golomt Bank mobile app, with the option to reactivate it later.
The 3 digit number on the back of the card is the card’s CVV code.
You can check your balance using the following channels:
• Easy Info (receive account transaction notifications on your phone)
• Internet Banking (www.egolomt.mn) or the Golomt Bank mobile app
• Mobile banking by dialing *1646#
• At an ATM using your card
Yes. A legal guardian can log in to www.egolomt.mn using their Internet Banking credentials and order a Color Card.
• If captured at a branch ATM: Present your identification to branch staff to retrieve your card.
• If captured at an ATM located at a merchant or outdoors: Contact the Customer Service Center at 1800 1646 or email mail@golomtbank.com. The card will be delivered to the nearest branch within 2–3 business days after submitting the request.
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