Founded in 1995, we are one of the systemically important banks in Mongolia with total assets of MNT 6.6 trillion and total deposits of MNT 4.7 trillion as of 2019 year-end. We operate with a well-balanced presence in all three market segments: Corporate, SME, and Retail. We have successfully accomplished our position as a well-recognized brand in Mongolia through our accomplishments and culture over the past few decades.
We are the largest urban-retail bank, with around 800,000 clients and 115 branches and serving points, serving majority of the urban working population in Mongolia. We are also the market leader in credit cards with our revolutionizing new “ZES” card. Moreover, we serve nearly 80% of the corporate market and leading the local SME development initiatives.
Having long-standing relations with about 100 financial institutions in 30 countries and facilitating almost half of all SWIFT transactions in Mongolia in 15 major currencies, we have the broadest network connection.
In 2017, we have successfully adopted Customer-Centric Business Model to serve the clients more effectively with streamlined process and various tailored cards to serve our diverse client base. With this new approach, we believe to improve the customer satisfaction while strengthening our reputation.
As our vision is to become Mongolia’s global benchmark bank, we give much importance in the implementation of best practices and know-hows by collaborating with multiple international organizations and heavily invest in our employees’ professional development through various trainings and activities.
Recently, we have become the first Mongolian member of United Nations Environmental Program – Finance Initiative (UNEP FI) to advocate environmentally and sustainably conscious strategies into our daily operations and strategies.
Cooperated with IPO of “Tumen Suvuut” LLC
Launched “My finance” service based on Data analysis for the first time in Mongolia
Enabled SocialPay service in stores and POS machines
Launched Virtual card for online payment
Organized Zaisan series lecture for 7 times and 2000 customers participated
Launched Classic Debit card
Launched SocialPay service
Launched Alternative card number service
Launched Golden debit and credit MasterCard
We provided a full range of banking services to the contractors and subcontractors of the new International Airport project.
Issued American Express® Green Card and Copper Card.
Started “Custodian banking service”
Signed partnership agreement with Czech Export Bank
Launched “Corporate Governance” best experience cooperation with International Monetary Fund