The International Finance Awards has named Golomt Bank the “Best Corporate Governance Bank 2026” and “Most Customer-Centric Bank 2026” in Mongolia, based on criteria including leadership and expertise in the global banking sector, financial performance, and international competitivenes.
Published by the UK-based International Finance Publications Limited, International Finance is a premium business and finance magazine. The awards recognized Golomt Bank as a winner in these two categories, highlighting the Bank’s achievements in innovation, infrastructure development, and customer-centric products and services, and corporate governance.
Good governance is the foundation of an organization’s long-term sustainability, and Golomt Bank has consistently remained committed to upholding the highest standards of corporate governance. In particular, the Bank’s successful bond issuances in international capital markets have not only reinforced its commitment to transparency, accountability, and high standards of financial management, but have also strengthened the trust of stakeholders in Mongolia and around the world. These achievements further demonstrate Golomt Bank’s position as a reliable, well-governed institution on the global stage, while enhancing its ability to attract international investors and build strong relationships with strategic partners.
The core of a customer-centric service is ensuring that customers can access banking services seamlessly, whenever and wherever they need. As we deliver our products and services through all banking channels, we adhere to Mongolia’s Banking Services Code and place strong emphasis on creating positive customer journeys, enhancing customer satisfaction, improving service quality and accessibility, and protecting customer interests. Last year, Golomt Bank successfully implemented a project to introduce international standards across its customer service operations, further strengthening our commitment to delivering a world-class customer experience. The Quality Management System (ISO 9001:2015) was certified by AFNOR Group of France, while the Service Excellence (ISO 23592:2021) standard was certified by MonCert LLC, an international training and certification organization. Golomt Bank successfully obtained official certificates for both standards.
Golomt Bank will continue to ensure consistent progress, and further strengthen its leadership in the banking and financial sector, while upholding highest standard of transparency and openness across all operations.
Every achievement is made possible by the trust of our customers and partners. Thank you for being with us every step of the way.
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